Table of Contents

Service Module

SIEVERS WMS supports the Business Central Service module and enables warehouse logistics for service cases. Whether required parts are consumed internally or shipped externally via a warehouse shipment is controlled directly on the service order.

SWMS Service Handling

The field SWMS Service Handling appears in the header of a service order as soon as the specified warehouse location is managed by SIEVERS WMS (the Directed Put-away and Pick flag on the location).

  • SWMS Service Handling: Controls which warehouse and BC documents are created for the service lines.
    • blank: No SWMS service handling active. The service order is processed as in the BC standard.
    • Internal Service: Parts are picked at the mobile device and posted via a consumption journal. The process is analogous to assembly.

The following actions for the stock document are available on the service order:

  • Create Stock Document Components: Creates an outbound stock document for the service items needed as components.
  • Open Stock Document Components: Opens the outbound stock document for the service components.
  • Delete Stock Document Components: Deletes the outbound stock document for the service components.